What are the time limits for a public agency to respond to a request for information?
The intent of the law is that documents be provided upon request whenever possible. Section 9- 339(1) provides three (3) working days from the date of the receipt of the request for the public agency to grant or deny the information. However, public agencies should not delay three days to provide information that is readily available. Section 9-339 allows the employees of the public agency to determine that a longer period of time is needed to locate or retrieve information, notify the individual in writing that more time is needed, and then grant or deny the request in whole or in part within ten (10) working days following the request. The legislature believed that these time periods would be adequate in the vast majority of cases, and that individuals would understand that agencies might occasionally need additional time to respond.
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