What competencies are needed to be successful in a cross-cultural environment?
I have seen various different lists of competencies that are related to cross-cultural competency, but one set that especially appeals to me includes such dimensions as rapport building and listening orientation. Determining the relevant competencies will be important in selecting and training managers to be effective in cross-cultural interactions. Beyond work-related competencies, there is a large body of research on other factors, such as family adjustment, that affect success of expats. This literature may also be helpful in identifying relevant factors for selection and training. 2. What kinds of learning experiences are best suited for developing managers cross-cultural skills? With a little bit of thought, one can generate a range of potential activities, including mentoring someone from another culture to assisting in opening a facility in another country (e.g., choosing employees, designing compensation programs). I-O psychologists can make a valuable contribution by developin