What Contributes More to the Success of an ERP Project: the Right Software or the Right Implementation Approach?
Editor’s Note: Tim Hourigan will be leading a session at Decisions Fall 2010 on November 2 and 3. While almost all ERP buyers spend a great deal of time analyzing the functional differences between competing products, they seem to spend very little time scrutinizing how each product will be implemented. Often buyers just assume that all vendor implementation approaches are the same and simply compare total estimates to make their solution selection. This is a big mistake and a common reason why so many ERP projects under-deliver on their intended ROI. For the success of your ERP project, here are three reasons why you should spend more time carefully analyzing competing ERP vendor implementation approaches: 1. ERP Projects are Change Management Projects – Not Technology Installs At their core, ERP projects are fundamentally people-driven change management projects intended to improve business capabilities….