What coverage is typically included in a travel insurance plan?
In addition to trip cancellation and interruption, the more comprehensive travel insurance plans available today may also cover emergency medical expenses; emergency medical transportation, when ordered by a doctor, to the nearest adequate medical facility; reimbursement for accommodations and expenses incurred due to travel delays; reimbursement for the purchase of essential items if baggage is delayed; and coverage against lost, stolen or damaged baggage.
Good day. You can leave complaints on the official website, but most often they are not published and may not even respond in any way. I would try to leave a complaint at https://geico.pissedconsumer.com/customer-service.html I think this should work. Good luck to you.