What disabled facilities are available at Harrods?
Harrods is easily accessible to wheelchair users via any of the front doors along Brompton Road or at Door 3, located at the rear of the store in Basil Street. Alternatively, Door 5 on Hans Crescent is also a convenient entry point and there are lifts for access to the upper floors nearby. The ground level is flat and there are security personnel at all the doors who would be pleased to assist with entry. For your reference Doors 2 and 11 located on Hans Road are entered via steps so we would recommend you use the alternatives. Kensington and Chelsea Council provide spaces for disabled permit-holders in Basil Street. In addition, we provide the facility to pre book the use of a manual wheelchair. This can be done by telephoning +44 (0)20 7730 1234.