What do companies often do wrong when evaluating and selecting supply chain logistics technology software?
” This is an interesting question, because although it has been consistently asked over the years, the answer has changed, as both the software and underlying technology have matured. Ten years ago, software selection required significant effort, looking into functional gap analysis, vertical market penetration, scalability, extensibility, etc. The typical product offering was, for example, warehouse management with an alliance offering for transportation management or other supply chain execution systems – times have changed. Don’t get me wrong. You still need to sweat the details in the traditional areas of software evaluation-selection. However, software providers have done an admirable job of building best-practice driven, configurable products, significantly reducing the need to modify support for most warehouse operations. As a result, you may find yourself at the end of gap analysis with little difference between competing software products. In many cases today, an evaluation st
