What do I do if I have forgotten my MTA NetBill Password and/or User Name?
Click the “Forgot Your Password?” or “Forgot Your User Name?” link on the MTA NetBill Login screen. The “Forgot Your Password?” link will ask for your User Name and the answer to the security question you created when you set up your MTA NetBill account. If the information matches exactly, a temporary password will be sent to the email address you listed in your MTA NetBill account. To ensure that you are entering the password exactly as it is provided, you should “cut and paste” the password from the email. This will prevent any password misspellings. Once you are logged in, you will be prompted to change your password. The “Forgot Your User Name?” link will ask for the statement number and the email address you used when you created your MTA NetBill account. Your User Name will be emailed to that address. If you forgot both, use the “Forgot Your User Name?” link first. Once you have that, you can use the “Forgot Your Password?” link. If you cannot remember the answer to your security
