What do the different colours on the Gryph Mail Status display mean?
• – Gryph Mail service is OK • – Service may be Slower than usual – Please be patient • – Service is Not Available – Please check status before trying to log on CCS uses monitoring devices to automatically check the servers that supply computing capacity to central functions such as Gryph Mail. The monitoring process tries to log into Gryph Mail – just like you do. The result it shows is a function of the feedback on the different processes it is timing or measuring. If it’s anything other than green, a CCS Analyst is automatically alerted and begins working to assess why the server is not acting as intended and to correct the issue.
