What does a Host in a restaurant do?
Okay, we know about the obvious. We know they greet guests when they first enter the restaurant, and that they also keep track of who’s “next in line” to get a table. There is more to it than this, but before I tell you what, I’ll list a few other things they do and need to know: > Keep track of tables that are open > Be aware of how many guests an open table can seat > Based on seating capacity of open table, decide who on the list gets that table (for example, a party of TWO will not be seated at a “big top” table that seats more than four guests) > If there are many guests waiting, they ensure that an open table that is ready does not just “sit” there unoccupied – this goes in line with the phrase “Turn and Burn” And now, the concept and work ethics of the Host or Hostess: The Host(ess) of the restaurant is the first face that a guest sees. This may also translate to the restaurant’s “first impression”, although the aroma of the food being served is arguably the real first impressio
