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• Repair shops must provide the consumer with a detailed written estimate for repair prior to performing any work if the repairs cost $100 or more. • The written estimate can be either: a) an itemized document containing separate costs for parts and labor which cannot be exceeded by more than 10 percent or b) a non-itemized document stating a total price which the repair shop cannot exceed at all. • Repair shops must provide a copy of its invoice to the consumer.
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What does a state's "automotive repair act" generally guarantee?
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