What does ACT! offer that Microsoft Outlook, Excel or Access don ?
While each of these applications include some contact management functionality only ACT! is a dedicated contact management system. ACT! offers businesses more than just an address book of contacts. Using ACT! businesses can manage each aspect of their client relationships in one place including tracking a full communications history, active sales opportunities, follow-up on activities and easily track other background information including their order history. By using ACT! businesses can be more proactive by sending mass communications by post or email to enhance their marketing activity, keep in touch with people and strengthen their customer retention. ACT! is fully networkable and can be shared throughout a team to improve communication, remove duplication, streamline processes and make sure that important tasks aren’t forgotten. At Preact we offer full on-site help to design ACT! around your precise requirements and supply training so that everyone is able to use the software effe