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Q:

WHAT DOES DOOR-TO-DOOR DELIVERY MEAN?

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A. Door to door delivery means that the car carrier will get as close to your place of residence as physically possible without compromising your vehicle or the cargo on the trailer. Many cities and towns have restrictions on large trucks and prohibit them from entering residential areas. Car carriers are also fairly large and long (75 to 80 ft long) and need ample room to maneuver. If access to your residence is restricted by low bridges, narrow streets, tight turns, wires, branches/overhanging trees, or other reasons, then the driver will contact you to meet in a mutually agreed upon place such as a shopping center or large parking lot to deliver your vehicle.
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It means that the car carrier will get as close as physically possible to your front door as long as it does not compromise the cargo and/or your vehicle(s). If you live on a main road (at least 2 lanes wide) with no overhanging trees or low bridges and the streets leading to your house can accommodate trucks of that size and length, then the carrier will pick up your vehicle(s) from your door and deliver it to your door if the same conditions apply at your destination. As the driver approaches your pick-up/delivery location, he will call you to confirm your address and discuss accessibility. If accessibility is limited the drive may suggest meeting at a local supermarket or mall with ample space to load/unload your vehicle(s). more
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