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What does Quality of Service (QoS) mean in the context of bandwidth management?

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What does Quality of Service (QoS) mean in the context of bandwidth management?

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Because different applications have varying requirements for bandwidth, delay, and jitter (variances in delay), Quality of Service provides network managers with the mechanisms to monitor and control these performance factors. For example, voice applications have stringent delay requirements and can tolerate minimal packet loss. Alternatively, an FTP file transfer may be minimally affected by delay but very sensitive to packet drops.

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