What does the CTHRC do for the Canadian tourism sector?
A – Through its emerit training brand, the CTHRC provides training products and professional recognition programs that help to reduce employee turnover, ensure a skilled labour force and improve quality of service by ensuring employee knowledge and performance is consistent with the appropriate emerit National Occupational Standards. These standards exist for over 50 tourism occupations in both official languages. They are set by the industry, for the industry and to date nearly 11,000 individuals from across Canada have been Professionally Certified in their tourism occupations.