What does the National Mediation Helpline offer?
The National Mediation Helpline has been set up by the Ministry of Justice in conjunction with the Civil Mediation Council (CMC) to provide members of the public with a simple, low cost method of resolving a wide range of civil disputes. The Helpline explains the basic principles of mediation, answers general enquiries relating to mediation and puts parties in contact with a mediation organisation. The organisation then assigns a local, professional and experienced mediator if required. The NMH advisers are not legally trained and cannot offer any legal advice or legal help. Where mediation is not suitable, the advisers will assist you in putting you in contact with other relevant advice agencies.
