A Timeout happens when a user's session has been idle or inactive for longer than a specified period of time. A session is considered idle or inactive when there is no activity (i.e. no keyboard/click interactions) from the user on NML's main window. Note that pausing the player is not considered an activity. However, if you are playing a long playlists, the transition from one track to the next will reset the idle or inactive time to zero and will keep your session alive or active. For Individuals, the Timeout setting is set to 12 hours. For others users, the Timeout setting can be set on the Manage Account page. The setting's range can be from 4 to 240 minutes (4hrs). When the Timeout happens, the user session is terminated and the user will be required to re-login.