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What happens if a complaint is about negligence/ failure to adequately advise?

April 26, 2017adequately advise complaint failure happens negligence

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What happens if a complaint is about negligence/ failure to adequately advise?

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This sort of complaint is a civil matter, as the law provides a remedy for professional negligence. If you consider that the member’s conduct may amount to professional incompetence (rather than professional negligence) then you should contact the Complaints Helpline.