What happens if a direct deposit has been credited to the account of an employee who has been terminated?

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Notify your Client Service Representative (CSR) or Key Account Manager (KAM) immediately. After we have been contacted, we will do our best to reverse the funds from the former employee’s account and credit your account. Reversals must be processed within five business days of pay date. If the reversal is rejected at the employee’s bank, the amount will be charged back to your account. Click here for more information about Banking Services.

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