What happens if a family member of a non-English speaking patient wants to interpret during the visit?

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What happens if a family member of a non-English speaking patient wants to interpret during the visit?

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It is in the best interest of patient care and our center policy to provide a professional medical interpreter to help with the communication during the patient visit. We have on-staff interpreters and Teleinterpreters available. For Spanish speaking patients, we have a number of providers who speak Spanish fluently. A patient may choose which ever method above that they prefer. Family members are not an appropriate interpreter.

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