What happens if a patient misses an appointment?
We should ask patients to make every effort to keep appointments and call the clinic as soon as they know they will not be able to keep the appointment so we can reschedule the visit and free up the appointment time for another patient. If you notice a repeated pattern of missed appointments by a patient who is scheduled to be seen that day you may wish to bring this up with the patient’s primary care clinician who may either modify his/her schedule and/or use the opportunity to speak with patient about previously missed appointments.