What happens if deficiencies are found at a hospice?
For every deficiency identified, the surveyor must decide how serious the problem is for the patients. The surveyor will write a description of the problem(s) called a “statement of deficiencies” and submit it to the hospice agency. The hospice agency must submit, in writing, their proposed solutions to the problem(s). This is called a “plan of correction (poc).” You may ask to see a copy of this report from any hospice agency.