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What happens if I forget my Access Code and/or it fails after three login attempts to gain access to Direct Account Access?

April 26, 2017code fails forget gain happens LOGIN

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What happens if I forget my Access Code and/or it fails after three login attempts to gain access to Direct Account Access?

1 Answer

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10 Posted

A. If you forget your access code or are locked out after three failed login attempts, please call us or e-mail your account number and tell us that you are locked out. Upon receipt of your secure e-mail, we will reinitialize your account and reset your password to your zip code.