What happens if I get a flat tire (or another major component stops working) while using a DECOBIKE?
You should return the bike to the closest DECOSTATION which has available docking points and lock it into place and call the DECOBIKE hotline to report the bike as damaged (be sure to have the bike’s four-digit ID#), then: If you are a Subscription Member with a BeachPASS or are using a 1-Day or 5-Day Unlimited Pass, you can then check out another bike from any station starting 15 minutes after returning and reporting the damaged bike. If you are renting a DECOBIKE on an hourly basis, you can checkout another bike by repeating the checkout & billing process at any DECOSTATION (another deposit would be held for its safe return). DECOBIKE may at its sole discretion provide a credit to the user.
You should return the bike to the closest DECOSTATION which has available docking points and lock it into place and then call the DECOBIKE hotline to report the bike as damaged (be sure to have the bike’s four-digit ID#), then: If you are a Subscription Member with a BeachPASS or are using a 1-Day or 5-Day Unlimited Pass, you can then check out another bike from any station starting 15 minutes after returning and reporting the damaged bike. If you are renting a DECOBIKE on an hourly basis, you can checkout another bike by repeating the checkout & billing process at any DECOSTATION (another deposit would be held for its safe return). DECOBIKE may at its sole discretion provide a credit to the user.
