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What happens if my customer orders multiple “copies” of a downloadable item?

April 26, 2017copies customer downloadable happens orders

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What happens if my customer orders multiple “copies” of a downloadable item?

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This is possible via the Quantity field in the PayPal shopping cart, and may be advantageous to you since it allows a fan to pay for an extra “copy” they intend to share with another person. However, if this happens unintentionally, you can issue a full or partial refund via your PayPal account.