What happens if my FastMax Rewards Visa® Debit card is lost or stolen?
Immediately call our Customer Service line, toll-free at 1-877-287-5157 if your Prepaid FastMax Rewards Visa® Debit card has been lost or stolen. By selecting the Lost/Stolen option, you can speak to a live customer service operator to deactivate your card to prevent unauthorized use. You will be given to option to order a replacement card for a nominal fee. When you receive your new card, you may call to activate the new card, and then opt to speak to a customer service operator, who will transfer the remaining balance of your old card to your new card.