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What happens if the original check is destroyed and then the substitute image is also lost (e.g. computer malfunction)?

April 26, 2017Computer destroyed happens image Lost malfunction original

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What happens if the original check is destroyed and then the substitute image is also lost (e.g. computer malfunction)?

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We would follow the same process as today when a check is lost or destroyed in the check collection system. You may request a copy of the check and you will receive a “photo in lieu,” which is a photocopy of the check that is certified to be a legal equivalent.