What happens to a US telemarketer who violates the Canadian National Do Not Call List rules?
Telemarketers from the US, and other countries, making calls to Canadian consumers must still follow the CRTC’s Unsolicited Telecommunications Rules, including the National DNCL Rules. If a Canadian organization hires a telemarketing agency outside of Canada, and there’s a complaint against the organization, it will be investigated by the CRTC. If a telemarketer has violated the Rules, the CRTC may impose a penalty of up to $1500 per violation for individuals and up to $15,000 per violation for corporations. Unfortunately, if neither the telemarketer nor the telemarketing client has a Canadian address, it can be difficult to enforce the Rules. The CRTC is investigating how it could enforce the Rules with such companies. Remember that whenever you receive a telemarketing call, you can ask the caller to add your phone number to their internal do not call list.
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