What happens to quarantined email?
By default, per user quarantine mailboxes will be setup automatically by the service – the email is stored on the Barracuda Spam Firewall itself. A daily “Spam Quarantine Summary” report will be sent and each user can decide for himself/herself whether they would like to keep the quarantined messages and / or classify it as spam. A second option, instead, is that the Domain Manager can receive ALL quarantined email (sent to a single mailbox specified by the Domain Manager upon sign-up). With the exception of viruses, email messages are stored in their entirety, and can be retrieved should the need arise. From the designated quarantine mailbox the Domain Manager can determine what action to take against the quarantined emails.