What happens to the rewards previously issued to the member organization if I return or exchange a purchased item?
Issued rewards are revised or adjusted as a result of a customer’s returns or exchanges as follows: Return or Exchange Activity Rewards Adjustment Impact Exchange: identical item None Return for refund Rewards associated with purchase are removed Exchange: for lower priced item with refund of difference Rewards reduced by 5% of price difference Exchange: for higher priced item with charge for price difference Rewards increased by 5% of price difference •
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