What happens when a machine stops working or a customer loses money in a machine?
From the time a service call is placed via telephone or email, we normally get to you within one day or sooner of the service call being placed. Refunds are given without any fuss. We refund cash or can set the machines to take coupons. When a customer loses money, you issue them a coupon, which will allow the machine to dispense a product for free.