What has the impact been on companies that have embraced organizational learning concepts?
A. I see impact at two levels. Since so much emphasis over the past twenty years has been on working in teams sales teams, product development teams, manufacturing units – there is a tremendous amount of know how that has accumulated over the years of how to help these kinds of working teams get much better at producing results they really want to produce. At the operational level, I would say there has been a lot of the kind of impact that you really hope for: 1) that people are dramatically more effective at accomplishing what they want and 2) they are having a lot more fun doing it. However, these teams are always occurring in the context of larger organizations and that is where it usually gets a little trickier. A CEO of one of the first organizations I worked with who was an important advisor and mentor to me used to say repeatedly, all this stuff with systems thinking and mental models with teams and people learning how to talk together it’s great stuff, really vital but, you ar
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