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What if a user’s phone gets lost or stolen? Is the account secure still?

April 26, 2017account Lost phone Secure stolen user

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What if a user’s phone gets lost or stolen? Is the account secure still?

1 Answer

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The user would need to notify the phone company as well as the bank to temporarily disable the phone number. Also, to transact online using the Mobile Payment option requires the user to enter their unique PayMate/GiftMate Issued PIN number in order to approve a transaction, no transactions will be approved without the PIN; hence a thief would not be able to conduct any transactions.