Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What if eCIS won let me log in?

April 26, 2017ecis let log

0

Posted

What if eCIS won let me log in?

1 Answer

0

Posted

If you keep seeing the “Login incorrect. Please try again” message after entering your user name and password, check that the user name and password have been entered correctly. Try re-entering, and watch for the correct case (the site is case sensitive – make sure Caps Lock isn’t turned on). Answer: If you see the “Your account has expired” message after entering your user name and password, you are using an out-of-date login. Get the current login information from your counselor, teacher, or whomever is helping you use eCIS. Answer: If the user name and password fields clear after you enter your info, instead of taking you to the eCIS front page, it may be that the privacy setting of your Internet browser isn’t allowing cookies. To fix this, see “How do I enable cookies?