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What if I do not remember my WAMS ID? What if receive an error message in WAMS that states “E-mail: The e-mail address you entered has already been registered and cannot be used by another person.”?

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What if I do not remember my WAMS ID? What if receive an error message in WAMS that states “E-mail: The e-mail address you entered has already been registered and cannot be used by another person.”?

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This message indicates that you may have prior registration for a WAMS ID that was used to access another State Agency’s Internet application. You may determine whether your E-mail address is associated to a WAMS ID by using the “Account Recovery” feature on the Wisconsin Web Access Management System (WAMS) website at: https://on.wisconsin.gov/WAMS/home. Wisconsin User ID Account Recovery allows you to provide either your Wisconsin User ID or the e-mail address associated with your account. You will need to provide the exact answer to your secret question AND provide a new password for your account. When you enter this information, you will receive a second page that provides you with the User ID and the complete name associated on the account based on the E-mail address entered. You will also receive an E-mail confirmation of the recovery of your account and the password change.

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