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What if I encounter technical problems while using ProTaxNet OLF?

April 26, 2017encounter olf problems protaxnet Technical

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What if I encounter technical problems while using ProTaxNet OLF?

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Besides more technically-oriented FAQs on the Online Filing site to help you with any technical problems you may be experiencing, there’s a Contact Us menu option for you to contact Online Filing Tech Support Staff via e-mail. You’ll generally get an answer to your technical questions within 24 hours, though it may take longer during peak season. Online Filing Tech Support Staff cannot be reached via telephone — one of the disadvantages of “do-it-yourself” online filing. If you are experiencing technical difficulties and do not get your technical problem satisfactorily resolved via e-mail, you may wish to use our Professional Tax Services, which are by fax. Return to F.A.Q.