What if I have a problem with a vendor I found through DupliQuote?
If you have a problem with any vendor you found through DupliQuote, please contact us and we’ll see if we can help you resolve the problem. If a vendor has quality or customer service problems they risk being removed from the system. This leverage may help move things to a positive resolution. As a long-term solution, we’re gathering ratings for each vendor and once we gather enough ratings to be statistically relevant, we’ll actually be listing the ratings right next to the vendor’s bids. Please keep in mind that DupliQuote isn’t brokering the vendors’ services and your transaction is actually between you and the vendor directly, so consequently we can’t be held responsible if your project doesn’t work out like you’d hoped. Further, even though we qualify our vendors and all information we present is deemed accurate, businesses change hands, and our information on a particular company may not always be up to the minute. [ top.
Related Questions
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- What if I have a problem with a vendor I found through DupliQuote?