What if I need to return an item that I purchased with my KashPay™ Reloadable Prepaid card?
Present your KashPay™ Reloadable Prepaid card at the time of a merchandise return. If the merchant’s return policy allows it, the merchant will credit the amount of the purchase back onto your card. Remember to save your purchase receipts and your card even after the funds have been depleted, in case you have merchandise returns. When returning an item purchased online, have your card number available in order to process the return. The merchandise value will be credited back to your card within three to seven business days.
