What if I receive a payment confirmation letter from an independent claims administrator?
If you receive a payment confirmation letter from an Independent Claims Administrator (ICA) and have not received your payment, please contact the ClaimSource One Corporate Office immediately. Your check may have been returned to us if you have moved, sold the property or it is a rental property. If the check has been lost or misplaced, ClaimSource One will stop payment and reissue your check. Please be aware the payment amount indicated in the ICA’s letter is for the full amount of the settlement payment. Service fees and second inspection fees (if applicable) are not deducted in the payment amount stated in the letter.
