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What if my employee withdraws cash in the ATM and no cash was dispensed, but his/her available balance was debited / deducted?

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What if my employee withdraws cash in the ATM and no cash was dispensed, but his/her available balance was debited / deducted?

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Your employee must inform you of the incident, and you will have to immediately report it to BPI. Debited amount is normally auto-credited back within two (2) banking days.

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