What if my FedEx shipping envelope gets damaged, lost or delayed?
Greater than 99% of the FedEx shipping envelopes that we receive arrive safely and on time. However, in rare cases, packages tend to get damaged, delayed or even lost while in transit. In those rare cases we rely on the tracking capabilities of FedEx, as well as the insurance policy included with every FedEx shipping envelope shipment. Axion Gold Buyers will file a claim with FedEx and pay you the value of any settlement received from FedEx up to $500.00. Please note that Axion Gold Buyers is not responsible or liable for any packages damaged, delayed or lost while in transit to our location.