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What if the gift certificate email bounces/gets caught in a spam filter/isn’t recognized by the recipient?

April 26, 2017bounces Certificate email gift isn’t recipient recognized spam filter

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What if the gift certificate email bounces/gets caught in a spam filter/isn’t recognized by the recipient?

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We will monitor bounces and will attempt to reissue the certificates. However, beyond that, we have no way of knowing if the email was delivered successfully; therefore, technically and as specified in the terms and conditions, the risk of loss passes to the purchaser at the time of electronic transmission to the recipient. This is a fairly common e-purchase proviso. However, purchasers and recipients are all welcome to call us for gift-certificate status information.