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What if the intended Recipient never received their E-Gift Card or accidentally deleted the email containing their E-Gift Card?

April 26, 2017accidentally card containing deleted E-Gift email received recipient

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What if the intended Recipient never received their E-Gift Card or accidentally deleted the email containing their E-Gift Card?

1 Answer

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10 Posted

Please Contact Us at 1-800-BUY-MACY (1-800-289-6229) with the following information: Order Number, Name of Recipient, and Email Address to which the E-Gift Card was sent. Upon researching and validating your issue we will reissue the E-Gift Card to the recipient. Doing this may require a new order and additional charges to your account.