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What if the member doesn have all the equipment once the technician is on site and the installation cannot be performed?

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What if the member doesn have all the equipment once the technician is on site and the installation cannot be performed?

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If the member does not have the correct equipment on the day of installation, the technician would have to reschedule for a time when the member has all necessary items. This would also result in a return trip fee for the member.

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