What if the UPN received from a previous school is invalid?
When a school enters a UPN that it has received from a learner’s previous school, the software will check the validity of that UPN. If the UPN is invalid, then the school should (1) check that it has keyed it in correctly, and (2) check with the previous school that it has provided it correctly. If it transpires that there has been no error in the transmission or keying of the UPN (i.e. that the UPN as held by the previous school was already invalid), then the school should ignore the invalid UPN, and allocate a new permanent UPN to the learner instead.
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