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What if while making the payment for the ticket, my card gets debited and the internet connection disconnects before generating the ticket number?

April 26, 2017card debited disconnects generating internet connection payment

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What if while making the payment for the ticket, my card gets debited and the internet connection disconnects before generating the ticket number?

1 Answer

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• In such a case please contact our 24 / 7 call centre (see details at the end of the page) with complete details pertaining to your travel. Incase the Ticket Number has been generated, the call centre will inform you of the same and you can travel on that Ticket Number. However, if the Ticket Number has not been generated the debited amount will roll back to your credit card within 14 working days time.