What impact did CPS have on participants’ organizations and the children and/or families their organizations serve?
The power of participants’ stories most clearly articulated the impact their CPS knowledge and skills had on the children and families they serve. While their stories varied depending on the focus of their work, one theme remained the same. CPS increases the capacity of organizations to meet the needs of their customers. Some examples follow: School personnel used CPS to: • Improve instruction • Improve morale among staff • Enhance family/school communication • Engage in continuous school improvement • Improve special education case conferences, general education intervention team meetings, and other meetings focused on meeting the individual needs of students • Keep students out of residential services State government employees used CPS to: • Write a five-year federal plan for family and children’s services • Improve the quality and timeliness of service delivery • Gain broader input from meeting participants that resulted in better decision-making • Teach “Person Centered Planning.”
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