What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer Please check under Application (program) events, Security-related events, Setup events, System events. Check if you find any errors or information in these event logs and please let us know. If you are doing the Official house launch party for Microsoft, you can also contact the helpline at: http://houseparty.com/help/contact Hope this is helpful.