What is a Hotel and Restaurant Management major expected to be good at?
Hospitality employees are very people oriented with strong human relations, communications, interpersonal, and problem solving skills. Specific skill areas are somewhat dependent on the segment of the industry one chooses and type of position, but depending on type of position and hospitality segment of interest include some or many of the following: • Analytical Skills • Accounting Principles • Customer Service • Communications (verbal & written) • Cost Control • Customer Relations • Food and Beverage Service • Foodservice Equipment • Human Resource Management • Interpersonal Skills • Kitchen Basics • Leadership • Management • Marketing • Menu Design • Nutrition • Operations Management • Organizational Skills • Preparing and Serving Safe Food • Purchasing and Inventory Control • Sales Back to Top The Voice of Experience Learn from seniors who have been down the road ahead of you. Here is one senior’s candid reflection on life as a Hotel and Restaurant Management major: “The hospitalit
