What is a RRN (Return Reference Number?
We use the RRN to help ensure that your return gets refunded to you. It is amazing how many packages we get back with no documentation or information as to where and who it came from. You can simply write the RRN on the outside of the box and we will know who it came from and why it was returned. • How will you credit me back for my return? We usually credit back using the method that the product was originally paid for. So if you paid with a credit card, we will issue the credit to that card. You can request an alternate credit method. • How long will my return/refund take to process? This depends on the nature of the return. A simple returned product is usually credited within a week of it arriving at our warehouse. Warranty credits can take longer depending on the situation (for example shock refunds are dependent upon the manufacturer’s evaluation of the failed product.