What is a Secret Shopper?
Secret Shoppers secretly visit specific stores and businesses to observe and evaluate the quality of a company’s products and customer service. What skills/qualifications are needed to be a Secret Shopper? Previous experience is not required. That is what makes it so great. Almost anyone can be a Secret shopper. If you are honest and dependable, able to read, speak and write the English language along with the ability to visit various store locations, you may be just the person needed to Secret shop! ORDER NOW! Where do Secret Shoppers shop? The possibilities are endless because most companies value evaluations of their customer service and products. Some common industries would include: major department stores, restaurants, grocery stores, amusement parks, hotels, health clubs, airlines, and theaters. Is Secret Shopping legal? Absolutely! It is a multi-million dollar industry that has been around for years. Companies such as The Gap, Stuart Anderson Cattle Company, Target, Chili’s and
Secret shoppers are individuals that are hired to patronize various retail businesses and report their findings to an employer. Sometimes referred to as mystery shoppers, the secret shopper will enter the establishment and make a purchase of some type. During the process of the visit, the shopper will make note of how the staff interacts with customers, the quality of the merchandise offered, and even the general appearance and cleanliness of the areas accessible by patrons. There are many reasons for employing a secret shopper. One of the most common examples is found with businesses that offer franchises. In most cases, a franchise owner is expected to operate his or her business in compliance with standards set by the parent company. From time to time, a secret shopper will visit the franchise and make sure that the general operation is within the guidelines set in the franchise agreement and thus ensures that the franchise is providing a positive public relations image for the pare
A secret shopper is an independent contractor who seeks and accepts secret shopping job assignments from secret shopping companies. Once an assignment is accepted, the secret shopper will evaluate an establishment as a typical customer, following a set of guidelines provided by the secret shopping company. After the evaluation, the shopper compiles a report and submits it.
Good customer service is vital to the success of a business. Secret shoppers are paid to act like a customer and then submit a report about their experiences. Should you ever pay a fee to do work for a secret shopping company? “No, you should never pay to shop (work) for a secret shopping company. Please note the difference between fees and reimbursement shops. There are jobs where you will need to make a purchase during your shop. Examples of these are gas station, restaurant or hotel shops. Most times, the secret shopping company will give you specific directions regarding these types of shops which include an amount the company will reimburse you for. If you shop a restaurant and are allotted $50 but go over this amount, unless it is specified, you will be responsible for the remaining balance.” We all know that you should never pay for a home job. However, paying for a job and paying for a helpful resource that connects you with jobs are two different things. MoneyandShopping membe
A Secret Shopper, or Mystery Shopper, visits stores, restaurants, and businesses to observe and evaluate the quality of a company’s products and customer service. You act as a regular shopper to see how you are treated. It is 100% anonymous and the establishment will never know you are there as a secret shopper. After you complete an assignment, you must fill out a simple questionnaire that asks you questions about your experience. You return the questionnaire via email, fax, or postal mail to the company that gave you the job.What are the qualifications to be a Secret Shopper? None! Anyone can be a Secret Shopper. If you are honest and dependable, able to answer questions about the establishment you visited, along with the ability to visit various store and restaurant locations, you are just the type of person companies are looking for! How much can I make or save? How much you make depends on the number and types of shops you agree to take. The more you shop, the more you’ll get paid
